This guide provides comprehensive instructions for using Baylor Shift Select (ShiftSelect), Baylor Scott & White Health’s (BSWH) online scheduling system. Whether you’re a new employee or a seasoned BSWH team member, this guide will help you navigate ShiftSelect efficiently.
Accessing and Logging into ShiftSelect
Locating the ShiftSelect Portal
The ShiftSelect portal is accessible through the BSWH employee intranet (Home BSWHealth). The exact location may vary depending on your role and department.
- Look for Direct Links/Icons: The portal might be accessible via a button, link, or icon labeled “ShiftSelect,” “Applications,” “Tools,” “Workforce Management,” or “Employee Self-Service.”
- Contact HR/IT Support: If you’re unable to locate the portal, contact BSWH HR or IT support for assistance. You can reach PeoplePlace at 844-417-5223 or the Service Center at 214-865-4357.
Logging In: Step-by-Step
- Navigate to the Portal: Open your web browser and go to the BSWH employee intranet (Home BSWHealth).
- Find the ShiftSelect Link: Locate and click the ShiftSelect link or icon within the portal.
- Enter Credentials: Enter your BSWH employee ID and password.
- Troubleshooting Login Issues:
- Forgotten Password: Click the “Forgot Password” or “Reset Password” link on the login page and follow the prompts. You’ll likely receive an email with instructions.
- Locked Account: Contact your IT department if your account is locked due to multiple incorrect password attempts.
- System Errors: Check the BSWH intranet or internal communications for announcements regarding planned maintenance or system outages. If the problem persists, contact IT support.
Managing Your Schedule in ShiftSelect
Viewing Your Schedule
Once logged in, your schedule will probably be displayed in a user-friendly calendar format. Look for options to filter by week or month, and confirm shift dates, times, and locations. Some versions of ShiftSelect may offer integration with personal calendars.
Requesting Time Off
ShiftSelect streamlines time-off requests.
- Navigate to Time-Off Request Section: Find the “Request Time Off,” “Leave Request,” or similar section within ShiftSelect.
- Select Dates and Specify Reason: Choose the dates you need off and indicate the type of leave (vacation, sick, personal, etc.). You may also be able to specify partial-day requests.
- Submit Request: Submit your request for approval. Approval processes may vary by department. Consult your manager or employee handbook for specific guidelines.
- Check Your PTO Balance: ShiftSelect likely displays your available Paid Time Off (PTO) balance. This allows you to track your available leave.
Swapping Shifts
ShiftSelect likely facilitates shift swapping with colleagues.
- Locate Shift Swap Section: Find the designated “Shift Swap” area.
- Post or Browse Available Shifts: Post the shift you’d like to swap and browse available shifts from colleagues.
- Adhere to Guidelines: Familiarize yourself with any restrictions on shift swapping, such as departmental or qualification limitations. The system should provide clear instructions.
- Notifications: ShiftSelect may offer a notification system to keep you updated on swap requests and approvals.
Frequently Asked Questions (FAQ)
- Q: How do I reset my ShiftSelect password? A: Click the “Forgot Password” link on the login page.
- Q: Who do I contact for technical issues? A: Contact the BSWH IT Help Desk.
- Q: How much notice is required for time-off requests? A: This varies by policy. Check your employee handbook or consult your manager. ShiftSelect may also provide guidelines.
- Q: Are there restrictions on shift swapping? A: Yes, there might be restrictions based on department, qualifications, or other factors. Consult the system guidelines.
- Q: Can I pick up extra shifts? A: Many versions of ShiftSelect allow you to browse and pick up open shifts. Look for this feature within the system.
Staying Informed about ShiftSelect
BSWH likely updates ShiftSelect regularly. Stay informed about updates and new features through official BSWH communications.
Disclaimer: This guide is intended to be a helpful resource, but the specific functionalities and policies surrounding ShiftSelect may vary or change. Always refer to official BSWH resources and consult with HR for the most up-to-date information.
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